Today, we would like to introduce you to one of the key members on the Mauri Pro Sailing team, Maia Caffelli, our Director of Global Operations:
When asked about her time at the company, Maia commented: “I have been sailing with Juan since we were
both in our 20’s, (a looooong time a ago). And I even endured a great deal
of bruises thanks to all of that J24 roll tacking. I'm SURE there will be more bruises and great memories to come!”
Moving forward, Juan started the business and within a couple of
weeks asked Maia to join as co-founder
and to manage the daily operations of the new company. As the company grew, her
position and role within the company evolved into a much larger position of
responsibility she became the Director of Global Operations.
Maia was born in Peru to an Italian family, and grew up speaking
Italian and Castilian (Peruvian Spanish, which is like Spanish, but sounds
nothing like Spanish!). When the company was started, Maia put in an immense
amount of effort just to learn English. She worked full time, attended night
classes, AND raised two kids, Ale and Giacomo (since both of the kids loved to scuba dive and cruise, it seemed that salt water ran through their veins!) All
in all, it presented an interesting and exciting challenge for Maia, as she
worked day and night with a rapidly growing internet company.
We sat down with Maia and asked her a few questions on her role
and how the company is going:
What challenges do you have today?
Today, with all the tools
and connections we have learned and developed as the company has grown, my biggest and most enjoyable challenge is to get
the Best
Customer
Service to our loyal customers around the world. Every day presents a challenge, but most importantly, every day brings a new experience that I can bring back to
my team to help them improve our business each day.
How do you see the company moving forward?
Our
background comes from different continents and that makes us unique. It helps us to understand the culture, necessities, and requirements of all types of sailors
throughout the world. We understand that your boat is your home, your hobby, and your passion. We ourselves are passionate
sailors that love to compete and innovate every minute. We can assure you that we will never stop
finding new options and solutions that will better serve you, the sailor. We will continue to
commit ourselves to making Mauri Pro Sailing the top Online Sailing Store.
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